Rules & Compensation

Few days back, I ordered some sensors ICs and receptacles which are supposed to be used in our project from a USA based electronic component distributor called “Digi Key”. I was very much annoyed while ordering because it took 4 hours for me to place an order and get that processed. Sales reprehensive was having lots of queries in her mind, like “Why you need these sensors? Why you are getting those sensors shipped in USA and then brought to Pakistan via a person, Last time you got your sensors and kit shipped to another address? What is the date of birth and complete name of the person who is going to receive this package?” I was like Why are you asking such questions? I got a reply “Sir, We are following the rules, these details are must for us to export the package.’

Actually my friend’s father was supposed to bring the package from USA to Pakistan, who is going to leave USA in morning on May 21. At that moment, my cell phone credit was over, my Go-CDMA credit approached to zero; I couldn’t get my credit card activated for online use and electricity was off. It took three hours to go on the right path and after that my Internet was not working, damn…! I was so much annoyed and after struggling for 4 hours and getting my task done, I went to sleep.

Next day, when I reached university, I was startled to see that by mistake Digi Key guys have selected shipping by 2 business days ( I selected this package earlier) where as I have requested for overnight shipment (Via chat and email), in this case my friend’s dad was not able to take the stuff with himself. I talked to Digi Key customer care representative regarding this and told them I needed this stuff in Pakistan on May 23, 2007 then she replied “Sir, You are absolutely right, Its our mistake, I am going to talk with my supervisor and we will resolve this matter soon”, After few hours, I got an email in which Digi Keys has resent the same stuff as compensation to me in Pakistan taking zero charges from me and they have apologized in written. The total payment they received from me was “$88” and resending the stuff to Pakistan took their “$150” including shipping.

I was feeling sorry for Digi Key guys but was happy to see that the response of customer care department.

mY kArAcHi

By now, every one must be familiar with the happenings in Karachi on May 12-13, 2007. I was watching TV and was surprised to see the level of illiteracy, what people were doing on the name of rally or on the name of justice. They were openly firing, destroying public property and killing people on the road and no one was there to stop them or to ask “why are you doing this? Why are you playing with human lives? What will you get out of it? I wonder where the security forces were? They always come on or before time when they have to arrest the innocents / when they have to give the protocol to VIPs… Can anybody answer to it why they don’t care about the common men? Do they think they are only meant to provide protocols to VIPs only?

The scenario reminded me of holi, in which we play with colors; they were playing with the blood, streets were full of it. Karachi seemed to be a war ground. Looking at this situation I was thinking “Do any other need to do anything to destroy us? No, simply others have to pin us, we will destroy ourselves”. I think Government need to apologize the Karachiites for not saving them, for wasting their 3 days and making commitment this won’t happen again and promise to end of “Jhangal Raaj” in Karachi. I wonder if this all is happening in so called Metropolitan City, what will be the possible situation in Interior, if someone plans rally in interior.

One good thing I observed in these 2 days was Electricity was there for you, since KESC/WAPDA is unable to generate the power for Karachiites.

Feeling Depressed

I don’t know why but whenever I face failure I can’t control emotions, I get startled, In any case I can’t ignore that failure. I don’t want to be rejected ever for any task at anywhere; I always want to get success in my life. Every one wants this, isn’t it?

It might not be the case with every one but whenever I face failure a sudden pop-up raise into mind reminding me all of my failures from Day one to my last failure and that depress me a lot?, I can’t think of anything except changing that failure into success, I put all full efforts in it and use all of my resources regardless caring about the importance of that (I know its bad but its my nature), even remembering my achievements doesn’t help me out. At that moment nothing can cheer me up but only I, after I change my failure into success by any means, If NOT then I dig all the minor details of my failure and then I try to overcome those for next time and cheer up. But that failure is added in my failure database.

This is not a sudden feeling, off course I am depressed at the moment. But the thing which is of concern is a friend of me to whom I have been providing every possible support can’t provide me a little support; instead he has been rude.